Announcement

Penetration Testing for Phillip Invest & AMC

Dear Valued Investors,

To enhance your online experience, our Phillip Invest website and AMC Platform will undergo a PENTEST during the following period:

Period: 16th December 2023 (Saturday), 0:00 am – 17th December 2023 (Sunday), 15:00 pm

Please be aware that this may impact your ability to access your accounts or conduct online transactions. We kindly ask you to refrain from any transactions or activities during this period. If you require assistance, please contact our customer service line at (603) 2783 0300 or email pcm@phillipcapital.com.my.

We apologize for any inconvenience caused and appreciate your patience.

Thank you.

Temporary Unavailability of EPF Services During System Upgrade

EPF will conduct a crucial system upgrade from 17th November to 20th November 2023. This upgrade aimed at enhancing information technology efficiency and fortifying the EPF system for long-term durability.

As a result of this upgrade, the EPF online real-time service will not be available during this period. Please note that the last cut-off time for PMART submission will be at 10am on 15th November 2023. For any submission made between 16th November and 20th November 2023, will resume processing on 21st November 2023, and all pending transactions or applications will be processed subsequently.

We would like to apologise for any inconvenience caused.

FPX Scheduled Downtime (Maybank)

Dear Our Valued Investors,
Please be informed  that FPX services are scheduled to be temporarily unavailable as per date below:

Date: 21st June 2023
Time: 12.00AM – 6.00AM (6 Hours)

We would like to apologise for any inconvenience caused.

Changes of Website Address and Logo

Dear Valued Investors,

Thank you for investing in a managed account with Phillip Capital Management Sdn. Bhd. (PCM) throughout the year. We are pleased to inform that we are revising our website address and logo. The changes will be effective on 30th April 2022.

The changes are shown as below:

Old New
Logo
Website Address

www.poems.com.my

www.phillipinvest.com.my

Because of the above changes, we would appreciate it if you would, kindly update your records accordingly and to bookmark our new website address in your browser to avoid any unnecessary inconvenience.

To help ease this migration, for one month from 30th April 2022, should you inadvertently key-in the old website address, you will automatically be redirected to the new website address. However, this auto-redirecting exercise will only be effective during the mentioned one month period.

Should you require any clarification or assistance, please reach out to your servicing representative or to our customer service at 03-2783 0300.

Again, we would like to thank you for your continuous support and trust in us.

Phillip Invest Server Upgrade

Dear Our Valued Investors,

In order to provide you with better experience, Phillip Invest will having server upgrade to the latest version and Online Account Opening will be unavailable during the following date and times as below:

Date: 25th February 2023 (Saturday)
Time: 8.00 am to 6.00 pm (10 Hours)

We would like to apologies for the inconvenience caused.

Thank you for your patience.

 

Visitors Restrictions Due to COVID-19

In line with the implementation of total lockdown, visitors attendance at counter will be kept to a minimum by taking the following actions:

  1. Visitors contact hours with counter staff will be limited to maximum of 15 minutes only. In this aspect, we requests all our visitors to complete whatever necessary documents beforehand.
  2.  Visitors are encouraged to arrange appointments in advance before coming to our office premises.
  3. Only visitors categorized as ‘low risk’ and ‘casual contact (with no symptoms)’ under the MySejahtera app are allowed to enter our premises.
  4. Visitors must wear facemask at all times and observe physical distance of one-metre.

We advise our clients, unit trust agents, financial planners, and business partners to follow the SOP given and manage your time when visiting our HQ office or our branches nationwide. For full list of branch, kindly click here.

We would like to apologies for any inconvenience caused.

Thank you.